PROVIDING SYSTEMS, EQUIPMENT & SERVICES TO THE MARINE INDUSTRY WORLDWIDE FOR OVER FOUR DECADES.

Terms & Conditions

1. DEFINITIONS

1.1. In these Terms and Conditions (hereinafter the "Conditions"), 'Seller' shall mean M.I.E. Services Ltd; 'Buyer' shall mean the party who buys or agrees to buy Goods or Services from the Seller or from a third party in cases where the Seller is acting as an intermediary .; 'Goods' shall mean all the articles which the Buyer agrees to buy from the Seller, or any of them; "Services" includes, but is not limited to, the carrying out of maintenance, overhaul, repair work, reconditioning, whether on board ships or ashore and dry docking; 'Price' shall mean the price for the Goods or Services as set out in the invoice issued by the Seller; "Contract" shall mean the contract for the sale of Goods or supply of Services between the Seller and the Buyer.

2. GENERAL

2.1. Subject to Clause 2.2, these Conditions together with the terms set out in the Seller's Sales Confirmation and invoice shall apply to all contracts for the sale of Goods or supply of Services by the Seller to the Buyer, to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may purport to apply in any other document, and shall constitute the entire agreement between the Seller and the Buyer and supersede all prior discussions, agreements and terms.
2.2. Where the Seller acts as an intermediary, with express or implied authority to negotiate and conclude with a third party the purchase
of Goods or supply of Services on behalf of the Buyer, the contract for the sale of Goods or supply of Services shall be made between the Buyer and that third party on the terms and conditions applicable by that third party. The Seller shall not in such case be a party to that contract as between the Buyer and the third party and shall have no responsibility nor liability whatsoever in connection therewith nor performance thereof. The Seller shall always have the rights and limitations set out in these Conditions. Furthermore, in consideration of the Seller acting as an intermediary as set out above, the Buyer agrees to hold the Seller harmless and indemnify the Seller against all losses suffered in connection with the Seller so acting.

2.3. All orders for Goods or Services shall be deemed to be an offer by the Buyer to purchase Goods or Services subject to these
Conditions only.

2.4. In entering into the Contract the Buyer has not relied upon any statements or representations made by the Seller.

2.5. Any provision in these Conditions which may be invalid or unenforceable shall to the extent of such invalidity or unenforceability be deemed severable and shall not affect any other provision(s) in these Conditions.

2.6. The provisions of the Contracts (Rights of Third Parties) Act 1999 shall not apply and a person who is not a party to the Contract shall have no right under that Act to enforce any term thereof.

2.7. The Seller may assign, transfer or sub-contract any or all of its rights and obligations arising under, by reason of, or in connection with the Contract without the Buyer's consent. The Buyer shall not assign, transfer or sub-contract any or all of its rights and obligations arising under, by reason of, or in connection with the Contract.

2.8. Where not otherwise specifically provided for in these Conditions, the provisions of the ICC Incoterms 2000 shall apply and are incorporated herein.

3. PRICE & PAYMENT

3.1. The Price shall be the amount set out in the invoice issued by the Seller. Unless otherwise stated in the Seller's invoice the Price shall be inclusive of Value Added Tax (where appropriate) but exclusive of any packing, transportation costs, freight and insurance which shall be arranged and paid for by the Buyer. All import duties or taxes are at the sole risk and account of the Buyer.

3.2. The Price (including any prepayment agreed), shall be paid by the due date specified in the Seller's invoice. Payment shall be made by the Buyer net of charges and without any deductions or set off whatsoever.

3.3. Time for payment of the Seller's invoice shall be of the essence.

3.4. Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of (2) %
per month, pro rata.

4. GOODS AND SERVICES

4.1. All warranties, conditions or terms relating to quantity, description, fitness for purpose, quality or condition of the Goods or Services, whether express or implied by statute or common law or otherwise, are excluded to the fullest extent permitted by law.

5. DELIVERY AND SUPPLY

5.1. The Seller shall not be liable to the Buyer for delays in manufacturing, late delivery or short delivery of the Goods or in the supply of the Services;

5.2. The Goods may be delivered in advance of the delivery date upon the Seller giving notice of the same to the Buyer.

5.3. The Buyer shall make all arrangements to take prompt and immediate delivery of the Goods whenever tendered for delivery. If the Buyer fails to do so, then the Seller is entitled to cancel the Contract and recover from the Buyer all damages, costs and expenses incurred.

5.4. The Seller shall not be liable for any loss or damage whatsoever due to failure by the Seller to deliver the Goods or supply the
Services promptly or at all.

5.5. Notwithstanding that the Seller may have delayed or failed to deliver the Goods or supply the Services promptly the Buyer shall be bound to accept delivery and supply and to pay for the Goods or Services in full, when tendered for delivery or supply by the Seller.

6. ACCEPTANCE

6.1. Upon delivery in accordance with the terms of sale agreed, the Buyer shall immediately inspect and make every possible examination of the Goods or Services and notify forthwith the Seller in writing of any alleged defect, shortage in quantity, damage, failing which the Buyer shall be deemed to have accepted the Goods or Services.

6.2. If the Buyer is entitled to reject any of the Goods, the Buyer shall nonetheless pay the full Price for such Goods unless the Buyer promptly gives notice of such rejection to the Seller and, other than where the Goods are supplied ex-works, return such Goods to their source or such other destination as the Seller may direct, in their original packing and condition.

6.3. Subject to the Buyer's right of rejection in Clause 6.2 above, notwithstanding the Sale of Goods Act 1979 s.35A(1), acceptance of some of the Goods by the Buyer shall deprive the Buyer of the right to reject the rest of the Goods, whether they conform to the Contract or not.

6.4. Where the Buyer rejects any Goods then the Buyer shall have no further rights whatsoever in respect of the supply to the Buyer of such Goods or the failure by the Seller to supply Goods which conform to the Contract
6.5. After acceptance or deemed acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the Contract

6.6. Goods delivered to the Buyer, which are in accordance with the Contract, will only be accepted for return with the prior written approval of the Seller, on terms to be determined at the absolute discretion of the Seller.

6.7. Any cancellation by the Buyer of the Goods or Services ordered shall result in forfeiture of any deposit or advance payment made and the Seller further reserves the right to claim for any provable damages and/or to charge cancellation fees equivalent to 20 % of the value of the order.

7. INSURANCE

7.1 Unless otherwise agreed in the Contract and so stated in the invoice, insurance for the Goods shall be separately arranged by the Buyer at the Buyer's sole responsibility and account.

8. FORCE MAJEURE

8.1. The Seller shall not be liable for any delays and or default due to any act of God, war, civil or labour disturbances, malicious damage, strike, lockout, industrial action, fire, flood, drought, extreme weather conditions, transportation difficulties, compliance with any law or governmental order, rule, regulation, direction or any other circumstance beyond the reasonable control of the Seller. Any date for delivery, provided delivery may still be effected, shall be extended by the period affected by force majeure.

9. TITLE & RISK

9.1. In spite of any delivery of the Goods having been made to the Buyer, title in the Goods shall at all times remain in the Seller and shall not pass to the Buyer until the Buyer has paid in full to the Seller the Price and any and all other sums whatsoever due from the Buyer to the Seller.

9.2. Until title in the Goods passes to the Buyer in accordance with this Clause, the Buyer shall:

9.2.1. Hold the Goods on a fiduciary basis as bailee for the Seller;
9.2.2. Store the Goods, at no cost to the Seller, separately from all other goods in its possession;
9.2.3. Mark the Goods in such a way that they are clearly identified as the Seller's property; and
9.2.4. Not sell, pledge or otherwise encumber the Goods.
9.2.5. Keep the Goods insured for their full value against all risks including war risks.

9.3. The risk of loss of or damage to the Goods shall be on the Buyer in accordance with the provisions of the ICC Incoterms 2000 as may be amended.

10. REMEDIES

10.1. The Seller shall have no liability to the Buyer whatsoever unless any provable loss or damage was caused by the deliberate intent or recklessness of the executive officers of the Seller with knowledge that such loss or damage would result. The Seller shall have no liability for any consequential losses of the Buyer including but not limited to any loss of profit or liability of the Buyer to any third party. The Seller's liability shall in any event not exceed the lesser of 10 % of the Price or EUR 20,000.

10.2. If the Goods or Services are not in accordance with the Contract, then unless the Buyer has lawfully rejected the Goods in accordance with Clause 6 hereof, the Buyer's sole remedy shall be limited to the Seller making good any shortage by replacing such Goods or, if the Seller shall elect, by refunding a proportionate part of the Price or by the Sellers making good the Services supplied.

10.3. The Seller shall be entitled to a general lien on all the Buyer's goods in the Seller's possession, including but not limited to all such Goods which have been paid for by the Buyer, for any and all amounts due to the Seller by the Buyer, without prejudice and in addition to any and all rights which the Seller has either by law or by virtue of these Conditions.

10.4. If, prior to the title in the Goods passing to the Buyer, such Goods are incorporated into, or used or used up during the building, repair or maintenance of any goods, title in those other goods shall be and remain with the Seller, and all the Seller's rights in the Goods shall extend to those other goods, until title in the Goods passes to the Buyer in accordance with these Conditions.

10.5. In respect of any sums due to the Seller, the Seller shall have the right to arrest and/or take any action against any vessel owned, chartered or managed by the Buyer, and against any other assets belonging to the Buyer, irrespective of whether the Goods were delivered to the Buyer in respect of such vessel. In the event of the Seller arresting and/or taking any action against any vessel owned, chartered or managed by the Buyer, the Buyer shall hold the Seller harmless for any losses incurred by the Buyer as a result and shall indemnify the Seller against claims for losses by the owner, charterer or manager of such vessel and against the costs of such arrest and/or action.

10.6. No waiver or forbearance by the Seller, whether express or implied, in enforcing any of its rights shall prejudice its right to do so in the future.

10.7. Any and all claims of the Buyer shall be notified to the Seller within no later than 14 days from the date of supply of the Goods or Services and such claims shall lapse and be time barred unless arbitration is commenced in accordance with these Conditions within one year from the date that the Goods or Services were supplied.

11. LAW & JURISDICTION

11.1. The Contract and these Conditions are governed by and shall be construed in accordance with English law.

11.2. Any proceedings by the Buyer against the Seller arising out of or in connection with the Contract and / or these Conditions shall be subject to the exclusive jurisdiction of the courts of Cyprus. Any proceedings by the Seller against the Buyer may be brought in the courts of Cyprus and the Buyer hereby submits to the jurisdiction of the Cyprus courts, but the Seller shall also have the right to commence proceedings in any other jurisdiction the Seller may consider expedient or where the Seller may found jurisdiction or in which country an arrest of vessel or assets may be effected.

11.3. The Buyer waives any objection it may at any time have to the venue of any proceedings referred to in this Clause and any claim that such proceedings have been brought in an inconvenient or inappropriate forum, and irrevocably agrees that a judgement in any such proceedings shall be conclusive and binding on it and may be enforced in the courts of any other jurisdiction.

11.4. Any claim form, notice, judgement or other legal process may effectively be served on the Buyer or on any vessel owned, chartered or managed by the Buyer, or on the Master or anyone acting as the Master thereof, irrespective of whether the Goods were supplied by the Seller in respect of that particular vessel, or any vessel at all. Nothing contained in these Conditions shall affect the right of the Seller to serve such process in any other manner permitted by law.

Terms of Use

Please read these Terms of Use (''Terms'', ''Terms of Use'') carefully before using the http://miegroup.global/ website operated by MIE Group Limited.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the proper use of our data.

Links to other web sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by MIE Group Limited.
MIE Group Limited has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that MIE Group Limited shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide a notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us
If you have any questions about these Terms, please contact us.

COMPLIANCE

Our company observes and abide to laws and regulations to be in Compliance with the existing legal framework on a permanent basis. Compliance is a vital component of our corporate culture. We consider that there is infringement of compliance when committed by or against our partners, in the exercise of their work duties, in Cyprus or abroad, violations of current laws or internal guidelines. Such infringements may be: criminal corruption offenses, infringements of competition law and cartel law, offenses relating to data protection law as well as accounting and financial offenses, and breach of human rights.

In order for us to detect and prevent violations of compliance, we depend substantially on the support of our employees, our customers and our business partners. Any notification of non-compliance brought up to our attention by our customers, collaborators or business partners shall be taken in consideration and soundly investigated.

To report such incidents, please use the area "contact us". Whether you report a concern or seek advice: the matter will be treated strictly confidential.

Privacy Notice

General Information

This site uses cookies to store information on your computer. Some are essential to make our site work; others help us improve the user experience. By using the site, you consent to the placement of these cookies.

PRIVACY POLICIES

Who we are

MIE Group Limited is a company directed to the shipping industries with headquarters in Limassol Cyprus and we operate under the registration number HE122071. We developed throughout the years’ long standing relations with our customers, suppliers, employees and collaborators, who have been of utmost importance to us by helping our MIE Group Limited to build a successful presence in our territory. We do not knowingly attempt to solicit or receive information from children nor personal details and sensitive data of individuals that are not related to commercial matters.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes MIE Group Limited policies and practices regarding the collection and use of your personal data, and clarifies your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies. Our Privacy Policy uses terms which are defined and have the same meaning as in the EU General Data Protection Regulation 2016/679/EU (GDPR).

Data subject rights

The European Union’s General Data Protection Regulation provide certain rights for data subjects. This Privacy Policy is intended to provide you with general information about what personal data the MIE Group Limited collects about you and how it is used. If you have any questions, please contact us at gdpr@fameline.com.cy

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside the MIE Group Limited might have received the data from the MIE Group Limited; what was the source of the information (if you didn’t provide it directly to the MIE Group Limited); and how long it will be stored.

You have a right to: (i) access and confirm your information, (ii) you have the right to correct (rectify) the record of your personal data maintained by the MIE Group Limited if it is inaccurate or not up to date, (iii) You may request that the MIE Group Limited erase your data (right to be forgotten) however this right may be subject to certain exceptions according applicable laws; (iv) you can also ask us to stop processing (using) your data (right to withdraw consent) if you do not agree with our collecting/processing mechanisms or (v)  you may also request that the MIE Group Limited cease using your data for direct marketing purposes (right to restrict use of data); (vi)at your written request— we shall provide your personal data to you or transmit it directly to another controller (portability); and (vii) whenever you find necessary you have the right to lodge a complaint with the appropriate data protection authority (DPA) if you have concerns about how the MIE Group Limited processes your personal data.

In Cyprus, the Supervisory Authority for personal data protection is the Office of the Commissioner for Personal Data Protection. You can contact the Commissioner's Office at:

Iasonos str., 1082 Nicosia
P.O.Box 23378, 1682 Nicosia
Tel: +357 22818456
Fax: +357 22304565
Email: commissioner@dataprotection.gov.cy

Practical access to your personal data will be provided at no cost to you upon request made to the MIE Group Limited at gdpr@fameline.com.cy, unless excessive requests are made in which case the MIE Group Limited may at its discretion charge a reasonable administrative fee.  If the request made by you cannot be provided within the legal time frame, the MIE Group Limited will promptly provide you with a date when the information will be delivered. If for some reason access is denied, the MIE Group Limited will without delay provide an explanation as to why access has been denied i.e. technical contingencies, non-availability of the GDPR designated person, etc.

How to exercise your rights

You can exercise your rights at any time by contacting our GDPR Designated Person see detail below. In order to process your request effectively, efficiently and securely, please include in your email: (i) A clear statement on which rights you are seeking to enforce; (ii) Full description of the information or type of information that you are writing about; and (iii) Details which will confirm your identity, such as a scan of your passport or ID card sent to us marked as Confidential, this ID confirmation will be encrypted together with your request and subject to the retention period described herein.

GDPR Designated Person  

MIE Group Limited appointed a designated person to be contact if you have any questions or concerns about the MIE Group Limited personal data policies or practices. The MIE Group Limited GDPR designated person is:

Debora Derlagen
Legal Director
1-3 Spatharikou Street
4004 Mesa Geitonia Limassol, Cyprus
gdpr@fameline.com.cy

+357 25889829

Why and how we collect and process (use) your personal data

We may collect your data electronically, visually or in hard copies depending on how we are interacting with you at the time of collection, however we do not sell personal information to anyone and only share it if/when necessary to the development of the business as mentioned below:

If you are our business collaborator: To ensure that we meet certain legal requirements such as KYC (know your customer) and AML (anti-money-laundering), we need to have certain details of our customers or details of individual contacts at customer’s organisation (such as their names, telephone numbers and e-mail addresses, the same type of information is collected from suppliers and website users; apart of the legal requirements, the information is also used to provide our suppliers, customers and website users with products and services, including the promotion of products, to facilitate contact between suppliers and customers, newsletter, direct mail offering the products and services of our companies and our principals (in case you opt to receive it), as well as informing about our events and business activities.

If you are our employee: The MIE Group Limited only collect details required as part of your application process or employment. We may collect information such as your name, age, contact details, education details, employment history, emergency contacts, next of kin, immigration status, passport details (for traveling use only), bank account details, utility bills and other relevant information required by local laws for the purposes of your employment. Where appropriate, and in the limits accepted by local laws, we may also collect information of a more sensitive nature related to your health as part of our “Health & Safety at Work” measures. To enable employees to conduct our business, the MIE Group Limited provides access to one another’s commercial contact information including name, position, telephone number, work address, work e-mail address, and photograph (in case you chose to provide one).

CCTV:When entering our premises, we collect the necessary personal data required for security and notification purposes. For security purposes, we also operate a Closed Circuit Television system (CCTV). The CCTV cameras only operate in common areas of our premises and are positioned so as not to intrude on privacy. The footage is kept for no longer than a month and access is strictly regulated.

Live events

The MIE Group Limited hosts many events throughout the year. These include in-person conferences. If you register for one of our events and you are a customer or supplier, we will access the information you provided to offer you with information and services associated with the event. If you are not yet a customer or supplier and you register for one of our events, we will collect your name and contact information (if you consented), which we will store in our secured database and use to provide you with information and services associated with the event and to inform you about upcoming events of our MIE Group Limited.

If you are a presenter, panellist, exhibitor or a like at one of our events, we will collect information about you including your name, employer and contact information, and photograph. We may also make and store a recording of your voice and may in certain cases use it i.e. to include into our website. You may require at any time to have the recordings, removed from the website by simply e-mailing our GDPR designated person at gdpr@fameline.com.cy

If you do not wish to have your information included in an attendee list or to receive information from sponsors, co-sponsors and/or exhibitors, you can express your preferences when you register for events or you may contact the MIE Group Limited directly at gdpr@fameline.com.cy.

The MIE Group Limited does not share your data with sponsors/co-sponsors and exhibitors.

In all our events be it private involving our staff, or open involving our guests, presenters, customers, principals, etc, we INFORM that we shall take photos and may film it, the images will be used only to illustrate and promote our events in our website, social medial and publications, if you do not want to have your picture/film taken you will be provided at entrance with a “sticker” informing to NOT PHOTOGRAPH you. Our media professionals will be instructed on the process.

Publications

The MIE Group Limited also subscribes to news feeds and blogs produced by third parties which we often link from our website. This means you may find yourself on the MIE Group Limited website or reading an email from the MIE Group Limited publications team and we will offer you a link to another organization’s website. At these times please be aware you will be leaving the MIE Group Limited website and the MIE Group Limited is not responsible or liable for any content provided by these third-party websites or for the personal information they may happen to gather from you. We suggest you to always refer to the Terms of Use of such third parties before providing any information.

To receive the MIE Group Limited newsletters by email, if you are still not in our mailing list, you will need to create a “profile” with us which involves providing the MIE Group Limited with at least your first name and last name, an email address, and the country in which you live. The MIE Group Limited does not share this information with any third party other than to store the information in our secured databases.

You may manage your profile by subscribing or unsubscribing at any time. Please note that if you have set your browser to block cookies, this may have an impact on your ability to unsubscribe. If you have any difficulties managing your email or other communication preferences with the MIE Group Limited, please contact us at gdpr@fameline.com.cy

The MIE Group Limited uses Google Analytics to track how often people gain access to or read our content. We use this information in the aggregate to understand what content our public find useful or interesting, so we can produce the most valuable content to meet your needs. For more information please see our Terms of Use.

Your correspondence with the MIE Group Limited

If you correspond with us by email, postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry; to notify you of MIE Group Limited conferences, publications, or other services; or to keep a record of your complaint, accommodation request, and the like. As always, if you wish to have the MIE Group Limited to “erase” your personal information or otherwise refrain from communicating with you, please contact us at gdpr@fameline.com.cy

Note: if you ask the MIE Group Limited not to contact you by email at a certain email address, the MIE Group Limited will permanently delete that address from its mailing list in order to comply with your no-contact request.

Legal basis for processing your data

Our purposes and legal basis for processing your personal data may vary depending on our relation with you, however we will never process your personal data, if our interests are suppressing your interests or fundamental rights. As explained above, In order to conduct business and fulfil our legal, regulatory, and contractual obligations, we need to perform legitimate and fundamental processing activities related to:  (i) Establishing/maintaining commercial and employment contracts and the provisions of the contractual obligations, including contract review; (ii) invoicing, remittance and collection; (iii) non-promotional communication; (iv) Responding to enquiries, requests, and complaints (v) performance measurement related to the business; (vi) Business Continuity and Contingency Planning; (vii) Legal and regulatory obligations; (viii) Employment processing; (ix) Workforce planning (x)Training and certifications; (xi) Emergency communications; (xii) Interacting with other organisations, industry groups, and professional associations; (xiii) Internal ethics reporting and security.  

The MIE Group Limited also processes your data to provide you with news, products or services from our MIE Group Limited that you have shown interest and consented to receive from us and in case of job seekers to have them on our database to be able to offer a job position when we may have availability (for more detail see job seekers). We use this information solely to refine our communication and relation with you and to better tailor our efforts to meet your needs and to communicate with you about news, products or services that the MIE Group Limited offers that may assist you in your professional duties. It is of essence for our business to have an open communication channel with our collaborators.

Personal information we may receive from third parties

From time to time, the MIE Group Limited may receive personal information about individuals from third parties. This may happen if your employer signs you up for our events, visits etc. Our third-party partners may also share your personal information with the MIE Group Limited such events, news, visits etc. But this information shall not be disclosed or distributed to persons not committed with the MIE Group Limited.

What happens if you don’t give us your data

You can consult our website without giving us your personal data. The information on our website is available for those who did not provide personal information. You can even enter only the minimal amount of information (name and contact information) to your “profile” if you wish, and you can edit your profile at any time. Some personal information is necessary so that the MIE Group Limited can supply you with the products and/or services you have purchased or requested, and to authenticate you, so that we know it is you and not someone else making requests on your behalf. You may manage your MIE Group Limited subscriptions and you may opt-out of receiving marketing or other sort of communication at any time by simply sending a message to the GDPR.

Job Seekers

Your personal data provided to us by you will be shared internally for the purposes of the recruitment exercise. This means that MIE Group Limited Management personnel will have access to your data.

We will not share your data with third parties, unless you have given your explicit consent.

The organisation will not transfer your data outside of the EU unless you have given your explicit consent. At your discretion you may include your photo but this is not required by the MIE Group Limited.

If your application for employment is unsuccessful, the organisation will hold your data on file for six months after the end of the relevant recruitment process. You can renew your application if you find useful by simply contacting us via our website “work with us” field. If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personal file and retained during your employment and for long it may be necessary depending on legal basis. When providing us a hard copy of your CV our HR department will send you a standard notice informing you how your CV will be processed.

Use of MIE Group Limited website  

The MIE Group Limited website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of the MIE Group Limited website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyse trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. The MIE Group Limited website also uses cookies and web beacons. It does not track users when they cross to third party websites, does not provide targeted advertising to them, and therefore does not respond to Do Not Track (DNT) signals.

Use of Cookies and web beacons

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using the MIE Group Limited website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

When and how we share information with others

The personal information the MIE Group Limited collects from you is stored in one or more databases or clouds hosted by third parties located in the European Union or other countries where these service providers operate. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.

We do not reveal your personal data to third-parties for their independent use unless: (i) you request or authorize it; (ii) the information is provided to comply with applicable laws (for example, to comply with a search warrant, subpoena or court order, KYC, anti-money laundry regulations or tax and employment duties), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (iii) the information is provided to our agents, vendors, service providers, companies of the MIE Group Limited, that perform functions on our behalf; (iv) to address emergencies or acts of God; or (v) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our customers, suppliers and website users and disclose the results of such aggregated (but NOT PERSONALLY IDENTIFIABLE) information to our partners, service providers, principals, advertisers and/or other third parties for marketing or promotional purposes.

The MIE Group Limited website may direct you to social media pages as Facebook, LinkedIn, Twitter and others. If you choose to "like" or “share” information from the MIE Group Limited website through these services, you should review the privacy policy of that service. Please note, if you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personal data.

Transferring personal data from the EU to other countries

The MIE Group Limited would transfer your personal data outside the EU only if: (i) you gave your consent; (ii) necessary to perform a contract with you; or (iii) necessary to fulfil a compelling legitimate interest of the MIE Group Limited in a manner that does not outweigh your rights and freedoms. The MIE Group Limited endeavours to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with the MIE Group Limited and the practices described in this Privacy Policy.

Security of your personal data

To help protect the privacy of data and personally identifiable information you transmit through use of this website, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data only to those employees or third parties (processors, government, banks, auditors, etc) who need to know that information in order to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities, and we conduct internal audits to check our methods and procedures. The MIE Group Limited also lessens the risk to your rights and freedoms by minimizing to the strictly necessary the collection and storage of sensitive information about you.

Data storage and retention

Your personal data is stored by the MIE Group Limited on its servers, and on the servers of the cloud-based database management services the MIE Group Limited engages, located in the European Union or any other place these service providers operate. The MIE Group Limited retains data for the duration of the employees’, customers’, suppliers’, visitors’ business relationship with the MIE Group Limited and in some cases the retention period will be subject to applicable laws and regulations. For Job Seekers please see related section.  For more information on where and how long your personal data is stored, as well as on your rights of erasure and portability, please contact the MIE Group Limited GDPR designated person at gdpr@fameline.com.cy

Changes and updates to the Privacy Policy  

This Privacy Policy and our Terms of Use is expected to change during the conduction of our business. We reserve the right to amend the Privacy Policy and Terms of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy and Terms of Use at this website. We may e-mail periodic reminders of our notices and terms and conditions but you should check our website frequently to see the current Privacy Policy and Terms of Use that is in effect and any changes that may have been made to it.

Your agreement with this Privacy Policy   

By using this website, you agree to the terms and conditions contained in this Privacy Policy and Terms of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this website or any MIE Group Limited benefits or services. You agree that any dispute over privacy or the terms contained in this Privacy Policy and Terms of Use, or any other agreement we have with you, will be governed by the laws of Cyprus. You also agree to arbitrate such disputes in Limassol, Cyprus where the MIE Group Limited holds its headquarters and to abide by any limitation on damages contained in any agreement we may have with you.

Questions, concerns, requests or complaints

Please contact the MIE Group Limited GDPR designated person at addresses provided above.

COVID-19 DATA PROTECTION GUIDELINES

Our Company via the Emergency Response Team - ERT is using all available resources and planning to continue our activities in a safe and workable manner. Therefore, a number of considerations should be taken into account to guarantee the lawful processing of personal data and in all cases it should be recalled that any measure taken in this context must respect the general principles of law and must not be irreversible. Emergency is a legal condition which may legitimise restrictions of freedoms provided these restrictions are proportionate and limited to the emergency period.

Currently we are operating in shifts which exponentially increased the levels of remote working, these are challenging times and as we are taking all measures to protect our people we must also be vigilant to protect our data and the relevant data subjects.

By processing data we need to consider some important issues:

COVID-19 Data

The COVID-19 Data will include information about individuals from our group or those visiting for whatever reason our premises, this information may be about travel movement specially for the team of engineers, symptoms related to COVID 19, body temperature and any action taken on this respect, i.e. sending people back home, or prohibiting their entry into our offices, or informing about health vulnerability etc. This data is considered sensitive data under GDPR as it refers to the physical health of a natural person and as so, requires special protection.

The GDPR foresees derogations to the prohibition of processing of certain special categories of personal data, such as health data, where collection is necessary for reasons of substantial public interest in the area of public health, where there is the need to protect the vital interests of the data subject as control of an epidemic or pandemic as the current case.

We must keep at all times  our employees, staff, collaborators, visitors etc, informed about the purposes of processing (health and safety), the legal basis (public interest and protection of life), the retention period (to be destroyed as soon as feasible); who has access (access is restricted to the ERT). The data subject must also know who to contact in case of retrieving, requesting to delete (when possible), to amend or to stop processing such data.  All other general information on processing of personal data is provided at our privacy notice herein.

The information collected shall be minimum and proportionate

The information shall only be used for necessary purposes such as managing the immediate health risk and making decisions as to actions required. The ERT provided guidance on protocol for recommended actions on risk scenarios – including, who will be notified in the event that someone tests positive. In general, only the minimum amount of information shall be collected to comply with the principle of minimization and this information should be available only for those who need to know.

Any subsequent processing for related purposes, such as lessons learnt about planning, management and business continuity matters, shall be carried out with genuinely anonymized data to the extent possible and any unnecessary information shall be deleted and will not be used for any other purpose specially not for any sort of assessment that may be in detriment to the data subject.

We shall not forget that individuals’ privacy is a matter of great importance, but it is not an unlimited right and needs to be balanced against other duties, rights and interests, such as the employer's health and safety obligations, duty of care and responsibility to ensure business resilience and continuity. Good practices, genuine intentions, careful thinking, documentation of the decision-making process and implementation are a must to our Group. 

Deletion of data

Test results, health status data shall only be used for the related purposes and retained for the period necessary to identify risk scenarios and to take immediate action. The ERT may retain the data to follow up with those who have tested positive or suffered symptoms to ensure they have appropriate support and know when they should self-isolate and when it is safe to return to the office, retention may also be necessary to comply with legal obligations. If some of this information is generated in hard copy (i.e. visitors' confirmation/forms that they have not been exposed to the virus), these records shall be destroyed, as well as all other related data once the purposes are fulfilled.

Do not compromise security

This information (as with all personal data) shall be processed and retained securely in line with good practice. This also means that guidance and protocols on what should be collected and who gets to see it will be very important and data controller/processors shall not deviate from the protocol.

The processing of such sensitive data is based on the necessity to perform the employment contract (on the assumption that ensuring health and safety is either an express or implied term of the employment agreement), that the processing is necessary to comply with legal obligations (again relating to health and safety) or, in extreme cases, that the processing (e.g. sharing information with a healthcare professional) is necessary for the individual's vital interests. Vital interests are, however, only relevant in cases of an emergency.

Update records of processing

Records shall be kept updated and data subject must have easy access to their own information at all times by a simple request to the ERT at ert@fameline.com.cy. 

Sharing data

Any sharing of COVID-19 data must be avoided and will only occur: (i) with authorization or recorded acknowledgement of the data subject, or (ii) if needed to be disclosed for the safety and interest of the data subject in cases of emergency or (iii) if requested by law.  If data sharing is necessary on a controller-to-controller basis (for example, with medical services, healthcare providers or public authorities (such as public health organizations), our group with the assistance of our DPO will carry out proportionate due diligence.

In summary

The European Data Protection Authorities (DPA) are taking different approach on the restrictive ways to deal with issues related to the COVID-19 data, in general it is important to know that our group will pursue: (i) to keep people informed of our processing protocols, including any need or legal request for sharing data (ii) collect the minimum necessary data, (iii) expose such data to the minimum number of people, (iv) make sure the data is well protected by technical and organizational measures, (v) delete all data as soon as possible, (vi) not to use the collected data for any other purpose (vii) follow good practices at all times, (viii) to provide easy access to the data subject’s records;  and (ix) always to keep records of any required actions involving the data processing and data subjects.    

In case there is any question regarding the processing of COVID-19 Data, please do not hesitate in contacting us at the Legal Department d.derlagen@fameline.com.cy